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08 January 2019
ISO 9001 is recognised worldwide as the international benchmark for quality within an organisation. Trent Nursing Agency have recently achieved certification in the ISO 9001: 2015 Standard through QMS International Ltd.
By achieving ISO 9001 certification, Trent Nursing are able to demonstrate to customers and suppliers that the systems we have in place meet the high standards set out by the International Organisation for Standardisation (ISO).
To gain the ISO 9001 certification, Trent Nursing had to demonstrate our dedication and commitment to meeting our customers’ needs, operating efficient management processes and delivering consistent, good quality products and services.
Each year, an external Audit is carried out by a third party to ensure our systems are maintained and any non-conformances are noted for correction.
CEO of Trent Nursing Mike Cooper said: ‘Implementing a quality management system will enhance our endeavour to meet the needs of our clients and exceed their expectations. This will also enable Trent Nursing to work more efficiently and ensures compliance with statutory and regulatory requirements.’
Chris Case, the QMS Consultant who assessed Trent Nursing for the ISO 9001 certificate, said “they had very robust systems already in place, including an excellent internal booking system They really invested their time with me, being very interested and accepting of the Standard. They could see the benefits to their business and what improvements it could bring – an important part of the Standard”.
Chris added that the staff present on the day “were particularly helpful in providing information to enable the Quality Management System to be written”.
Implementing such an internationally recognised standard shows that Trent Nursing is dedicated to providing a quality service. In addition, it proves our commitment to continually improve our processes and systems to the benefit of our clients.Trent Nursing Awarded ISO 9001 Certification